Practical Tips, Product Recommendations, and Warranty Guidance from Rise Reno

Mohawk SmartStrand carpet is known for its unmatched softness, permanent built-in stain protection, and true long-term durability. Whether you’ve just had your carpet installed or you’re planning ahead, proper care and maintenance will help preserve its beauty and comfort for years to come.

At Rise Reno, we believe maintenance should be simple, natural, and stress-free. Below are a few tips and insights to help you care for your new SmartStrand carpet the right way.

Everyday Care & Maintenance

• Vacuum regularly. Clean high-traffic areas daily to twice weekly and the rest of the home at least weekly. For thick or long-pile styles, turn off the beater bar or raise the height setting to protect the fibers.
• Handle spills quickly. Always blot—never rub—using a clean, white cloth. Start with warm water first; most spills can be removed with water alone.
• For tougher stains, use a cleaner certified by the Carpet and Rug Institute (CRI) or one of Mohawk’s approved cleaning products such as Mohawk FloorCare Essentials Spot & Stain Remover or Mohawk Soil Release Pretreatment & Spot Remover. These products are safe for SmartStrand carpets and help maintain your warranty coverage.
• Professional cleaning. Schedule a hot-water extraction (steam cleaning) by a CRI-approved professional service at least every 18 months, and keep your receipts as proof for warranty claims.

SmartStrand Benefits to Remember

• Built-in, permanent stain and soil protection that never washes off.
• 0% moisture absorption to resist mold, mildew, and odors.
• OEKO-TEX® Standard 100 certified for a safe, eco-friendly home.
• All Pet® Protection & Warranty — covers all pets, all accidents, all the time.

Warranty Coverage

Your Mohawk SmartStrand carpet includes limited lifetime coverage for stain, soil, pet urine, fade, and texture retention.
If your project included Mohawk SmartCushion, you also have a 20-year transferable cushion warranty that enhances the protection and comfort of your carpet.

Keep It Looking New

• Use walk-off mats at entrances to reduce tracked-in dirt.
• Place felt pads under furniture legs to avoid indentations.
• Rotate rugs and furniture occasionally to balance wear patterns.
• Avoid using bleach or harsh chemicals—these can damage fibers and void your warranty.

Frequently Asked Questions

What is the Carpet and Rug Institute (CRI)?

The Carpet and Rug Institute is an independent organization that sets quality and performance standards for carpet and cleaning systems. A “CRI Seal of Approval” on a product means it has been tested for effective soil removal, fiber safety, and minimal residue. Using CRI-approved cleaning products and professionals helps you maintain your carpet warranty.

How often should I vacuum my SmartStrand carpet?

Vacuum high-traffic areas every day or two and the entire home at least once a week. Regular vacuuming prevents soil buildup and extends the life of the carpet fibers.

Can I use steam mops or bleach on my carpet?

No. Steam mops are intended for hard surfaces and can over-saturate carpet fibers. Bleach and strong solvents should also be avoided as they can permanently damage or discolor the fibers.

What cleaning products does Mohawk recommend?

Mohawk recommends its own FloorCare Essentials line, including the Spot & Stain Remover and Soil Release Pretreatment & Spot Remover. These products are safe for SmartStrand fibers and leave no soapy residue. Always make sure any product you use is CRI-certified.

Do I need professional cleaning even if my carpet looks clean?

Yes. Professional hot-water extraction every 18 months is required under the warranty and removes deep soil and allergens that vacuuming can’t reach. Be sure to choose a CRI-approved service and keep the cleaning receipt for your records.

How do I keep my carpet looking fresh between professional cleanings?

Vacuum regularly, address spills immediately, and use Mohawk’s FloorCare Essentials products as needed. You can also rotate furniture and rugs occasionally to even out traffic patterns.

Final Thoughts

Your Mohawk SmartStrand carpet is built for everyday living—resilient, comfortable, and beautifully easy to maintain.
With the right care routine and trusted cleaning products, you’ll enjoy a soft, fresh, and lasting look that enhances your home’s comfort for years.

If you have any questions about care, cleaning products, or warranty coverage, feel free to contact us — we’re always happy to help.